"Bring the cheap version": a jarring launch for Disney Plus
Disney's streaming service has risen in Israel - and is already suffering from a series of technical problems that have managed to anger quite a few new users.
Experts in the field explain that the reason for the disruptions lies, among other things, in the loads on the servers
Yinon Ben Shoshan
16/06/2022
Thursday, 16 June 2022, 12:01
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Disney Plus (Photo: ShutterStock)
Disney's streaming service, Disney Plus, went up this morning (Thursday) in Israel - and the network is turbulent:
users report that registration is cumbersome, the app is low level and experiences slowness, most content is not translated or dubbed, and that registration was done without the benefit promised to early registrants.
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Submitted on behalf of XL Israel
"Work on us"
Users who were able to connect to the service encountered a number of difficulties - and even noticed a difference between the app launched in Israel and the one that exists in the US and Europe. "They brought us an app unlike the rest of the world.
The interface is really slow in relation to the market leaders, "wrote one of the surfers. Another added:" Apparently this is a Lite app, the viewing quality is in FullHD and not 4K.
They worked on us. "
Customers complain: "It's probably a lite app" (Photo: ShutterStock)
"With all due respect to their content for children, some of which are already in the packages of various television companies, when it comes to adult content - dramas and suspense series - it is simply a huge disappointment. With series without translation into the client's language? Joke, "said another client.
Also, other users complain that they have not been able to connect to the streaming service through the half-year benefit as a gift that yes promised to customers.
In a Walla!
Technology with yes It was reported that existing customers of all types (satellite, Yes Plus and STINGTV) can receive the benefit through the Yes Plus interface, by calling 2080 (without waiting for a representative) or entering the personal area on the site and receive the benefit.
"Who goes on the air with series without translation into the customer's language?".
Disney Plus (Photo: AP)
Birthmarks
Experts in the field explain that the reason for the glitch lies, among other things, in the huge amount of users who want to register.
To prevent the service from crashing, pre-registered users will gradually receive the discounted price in an email notification throughout the day.
Naturally, the rest of the content is expected to be uploaded to the service gradually - while the registration and loads may delay the update of the app in real time.
Regarding the quality of the viewing, factors with which we spoke at Walla!
Technology explains that the platform that operates Disney Plus in the country is "Hot Star", which provides the Disney Plus service in Africa and the Middle East according to agreements, and also broadcasts the content in 4K quality.
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