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Lease Return: Customers do not have to pay for scratches

2022-07-19T14:35:14.222Z


Lease Return: Customers do not have to pay for scratches Created: 07/19/2022, 16:28 By: Simon Mones Returning the leased vehicle often involves high costs. However, customers do not have to pay for certain defects, such as scratches. Anyone who wants to buy a new car is now spoiled for choice: cash purchase, car subscription, financing or leasing? Anyone who chooses the latter usually returns


Lease Return: Customers do not have to pay for scratches

Created: 07/19/2022, 16:28

By: Simon Mones

Returning the leased vehicle often involves high costs.

However, customers do not have to pay for certain defects, such as scratches.

Anyone who wants to buy a new car is now spoiled for choice: cash purchase, car subscription, financing or leasing?

Anyone who chooses the latter usually returns the car after the leasing period has expired.

Sometimes the supposed bargain is more expensive or the lessor charges for damage to the car.

But what does the customer have to pay and what not?

Basically, when you return the leased vehicle, it doesn’t have to look like a new car.

After all, a car is a commodity.

Slight signs of wear and tear are therefore normal and do not have to be accepted by the lessee.

Similar to mobile phones, there are also protective films for the paint on cars.

However, these are not necessary for leasing vehicles.

(Iconic image) © Nomad Soul/Imago

Lease Return: Customers do not have to pay for scratches

But what are slight signs of wear?

This means, for example, small stone chips or scuffs and scratches on the tank cap or on the door handles.

Small scratches on the roof from a visit to the car wash or slight dents on the doors and rear side panels also fall into this category, as reported

by E-Fahrer.de

.

A protective film for the paint, as used by some drivers, is therefore not necessary.

The situation is different if there is excessive wear and tear on the leased vehicle.

This means defects that would not have arisen during normal use.

The condition that is appropriate for the age and the mileage is decisive for this.

Lease Return: Customers only have to pay for excessive wear and tear

However, when the vehicle is returned, the lessee does not have to pay for the repair of the defects, but only pays the amount corresponding to the depreciation.

In addition, the defects must not be offset, but must be considered as a total mass.

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The lessor must provide evidence of whether damage to the vehicle is due to normal use or excessive wear and tear.

This will create an expert opinion, but this is only valid with justification.

It is not sufficient if the lessor calls the expert as a witness.

This means that the lessor must inform the customer which defects are the result of excessive use.

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Lease Return: Experts can assist customers

In order to rule out all eventualities in the run-up to the return of the lease, customers can also obtain an independent opinion.

In this case you should contact a leasing return specialist who can also take care of handing over the vehicle to the lessor.

Other tips can also help when leasing to avoid unwanted costs when returning the vehicle.

If there is actually excessive wear and tear, the lessor must record this in the return protocol.

He can supplement this with pictures of the defects.

The lessee must then confirm the protocol.

Source: merkur

All tech articles on 2022-07-19

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