Apple is extending the program to fix audio problems on the iPhone 12 and iPhone 12 Pro
According to the company, a small percentage of devices manufactured on specific dates may contain a faulty component that can cause audio problems during phone calls.
This way you will get a free repair
Yanon ben Shoshan
08/21/2022
Sunday, August 21, 2022, 09:00 Updated: 09:10
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iPhone 12 (Photo: ShutterStock)
In August 2021, Apple issued a repair recall for iPhone 12 and iPhone 12 Pro devices that suffer from problems with the front audio component (earpiece) during a call.
Yesterday (Saturday) the company announced the extension of the program for another year - for a total of three years.
According to the company's announcement, these are models produced between the months of
October 2020 and April 2021
.
Apple said that a very small percentage of the devices on the market may suffer from this phenomenon, and urges users who experience this type of malfunction to come to its authorized service centers or Apple stores to get a free repair.
However, as defined in the terms of service, the company will not repair devices with a problem that interferes with repairing the fault, such as a broken screen for example.
The company emphasized that the iPhone 12 Mini and iPhone 12 Pro Max models are not included in the repair program and are not affected by the malfunction.
In addition, it is not about extending the warranty for the device, but only about repairing this type of malfunction.
To exercise the warranty in Israel, you must contact the official laboratories in Israel - including DCS, the iDigital network and iStore.
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