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Mercedes customer is "horrified": New battery costs more than his whole car


Sooner or later, a Mercedes will also have to be repaired. A Brit experienced a nasty surprise with his used hybrid.

Sooner or later, a Mercedes will also have to be repaired.

A Brit experienced a nasty surprise with his used hybrid.

Leicester/Stuttgart - Mercedes-Benz fans have always associated the vehicles with high quality and exceptional durability.

So far, anyone who takes good care of a car from the Stuttgart manufacturer could be sure that they would enjoy it for a long time.

However, the quality of Mercedes-Benz also has its limits.

Especially with used cars, the group cannot really take responsibility for their condition.

In addition, doubts about longevity have increased since Mercedes-Benz has also been building hybrids and electric cars.

A Mercedes customer in Great Britain also had a bitter experience with his used hybrid from the luxury brand, as BW24 reports.

Battery of used Mercedes hybrid failed

As the

Leicester Mercury

reports, a man from the city with the well-known football club had bought a used hybrid from a Mercedes-Benz dealership.

At the time, the vehicle was eight years old and still cost Mercedes customers around 32,000 euros.

With some other vehicle manufacturers you get a new car for it, but for a used Mercedes-Benz the price is not surprising.


A Mercedes customer was angry about the defective battery in his used hybrid.

Purchasing a new one would even exceed the value of the vehicle.

(symbol photo)

© IMAGO/Manfred Segerer

The pensioner wanted to make his contribution to a clean environment with the hybrid vehicle from Mercedes-Benz and probably thought he would be able to enjoy the car for a long time to come.

Instead, the car's battery failed.

The Brit had the vehicle checked by Mercedes-Benz, since it had “running well” for almost 80,000 kilometers of its existence.

The result: the hybrid's battery was dead after eight years of service.

Mercedes customer is "horrified" when he learns the cost of a new battery

In theory, a defective battery could easily be replaced in a Mercedes-Benz hybrid.

But when the Leicester man was told the cost of such a repair, he was "appalled".

The new battery should cost about 18,000 euros - not including the hourly wage of 240 euros.

At that point, the pensioner's Mercedes hybrid was only worth around 15,000 euros, according to his research.

“I have always been a Mercedes customer and loved their cars.

We bought the vehicle because of its reliability," the man told the

Leicester Mercury


"Now I feel like I only have two options: scrap the eight-year-old car or spend more money than it's worth." A customer from Canada had a similar problem.

The Daimler expert bought an S-Class and had serious problems with it.

Defective battery from Mercedes-Benz: Other customers also have problems with hybrids

After the shock news, the horrified pensioner researched Mercedes-Benz forums and found many customers who had the same problem.

"I'm afraid it's only going to get worse," the man said.

Leicester Mercury


however, have differing opinions.

One questioned the environmental friendliness of hybrids and e-cars due to the short battery life.

“Batteries are about as green as nuclear waste.

We were sold a lie,” he says.

Editor's note: This text has already appeared in the past.

He was of particular interest to many readers.

That's why we're offering it again.

Another was influenced by the Leicester man's story in his purchasing decision.

"I'm getting a new car soon and it won't be electric," he writes.

"For my part, I'll never go electric, hybrid or anything else.

My incredibly polluting diesel will outlive me,” emphasizes another reader.

But there are also readers who have no understanding for the plight of Mercedes customers.

"If he can spend 32,000 euros on a Mercedes, he can also afford to replace the battery," writes one.

List of rubrics: © IMAGO/Manfred Segerer

Source: merkur

All tech articles on 2023-02-15

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