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The person next to you goes into shock mode? New Chatbot to Tell You How to Help | Israel Hayom

2023-12-05T14:57:22.116Z

Highlights: BGU AI FOR SOCIAL WELFARE has developed a new AI-based bot that provides first aid to shock and anxiety victims. The bot gives initial instructions to the first responder in the field, until the arrival of the professional caregivers. Users enter in the chat a brief case description of the person or group whose functioning was impaired. The model compares the case to similar cases analyzed by experts and gives recommendations tailored to the specific case in less than 30 seconds, which helps in the initial stages of shell shock and dysfunction.


BGU AI FOR SOCIAL WELFARE has developed a new AI-based bot that provides first aid to shock and anxiety victims • The bot gives initial instructions to the first responder in the field, until the arrival of the professional caregivers


BGU AI FOR SOCIAL WELFARE, A RESEARCH AND DEVELOPMENT LABORATORY AT BEN-GURION UNIVERSITY OF THE NEGEV, HAS DEVELOPED AN A-BASED BOT THAT ENABLES ORDINARY CITIZENS AND SECURITY FORCES TO ASSIST SHOCK VICTIMS AND RETURN THEM TO FUNCTIONING.

The bot is based on conventional first aid models for shock victims and gives the first responder in the field recommendations on how to act accordingly in less than a minute.



The head of the laboratory and the originator of the idea, Lt. (Res.) Dr. Talia Schwartz Thierry, identified the need to help shock victims in real time, while concentrating and treating dozens of cases related to survivors and families of abductees and missing persons.

Schwartz Tyree teamed up with Lt. Col. (res.) Nurit Cohen Inger, and the two began developing an artificial intelligence model designed to provide real-time guidance for assisting shock victims following exposure to a traumatic event.

Exposure to harsh videos can also cause trauma and lead to shock., Photo: GettyImages

First aid on WhatsApp

Symptoms of shock most often appear after a sudden event and may include paralysis, tremors, uncontrollable crying or vomiting. Assistance for shock victims usually includes a number of actions that the first responder must perform on another person in shock or on a group.

This is where the bot, ResiliAID, comes into play, giving the first assistant instructions tailored to the event (whether it is an earthquake, exposure to combat, an accident, a video containing harsh scenes or a mass casualty event) in less than half a minute, in order to restore the person suffering from symptoms of high-intensity shock to function.

The bot, which is embedded in WhatsApp, is based on a large-scale language model that has been trained and adapted to the first response models accepted in emergency medicine and psychology.

Sderot under Hamas fire on October 7. Many survivors have since been suffering from PTSD, Photo: Ziv Koren

After users enter in the chat a brief case description of the person or group whose functioning was impaired, the model compares the case to similar cases analyzed by experts and gives recommendations tailored to the specific case in less than 30 seconds, which helps in the initial stages of shell shock and dysfunction, until a professional treatment professional arrives on the scene.

The bot was trained by experts, faculty members in the Department of Social Work, the Department of Public Health and Emergency Medicine, and therefore ensures maximum response even for those who are not experienced in therapeutic response and are forced to help those who have been exposed to a traumatic event and suffer from symptoms of shock.

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Source: israelhayom

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