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Coronavirus, video call for dealership visit arrives

2020-03-06T09:50:42.315Z


Group with 52 branches allows choice and negotiation by smartphone (ANSA)


After being adopted by a growing number of dealers in China, to counter the drastic drop in the market linked to the impossibility (or fear) of going to the dealerships to examine the cars and perfect their purchase, the video call that arrives in Italy also allows also the 'safe distance selling', in response to the provisions and requests of the authorities regarding the containment of the infection.

The Autotorino Group does so, led by Plinio Vanini, which makes its network of 52 branches in Italy with 18 different brands available to potential buyers, and the www.autotorino.it platform which brings together all the available car offers - at at the moment about 5,000 proposals among new cars ready for delivery, zero km and used - to face the whole process of examination, choice and possible purchase by videoconference.

With a simple video call (for example Whatsapp or Facetime), comfortably from home or from any other place, the person concerned can already talk to a consultant from the Autotorino or Autostar branches (brand of the Autotorino Group), who will accompany customers in the choice of the desired car showing every detail in real time and possibly presenting personalized purchase formulas.

For those who do not want to go to the branch for various reasons - including the fear of circulating where not recommended or use public transport - the home test-drive service will also be offered.

The new online service of the Autotorino Group offers the same quality of dealership experience and guaranteed transparency at every stage. For purchases of new, zero or used cars, the 'Satisfied or Reimbursed' formula is always applied, introduced by the Autotorino Group, the first Italian dealer network to offer it already in 2017.

To try the new service, simply connect to the website www.autotorino.it and ask the operator in chat to take advantage of this new, exclusive experience.

Source: ansa

All tech articles on 2020-03-06

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