Controllers' strike: passengers are bearing the brunt of the numerous SNCF bugs. Difficulty in getting a refund for their canceled train ticket, prices of alternative means of transport such as buses which are soaring.

The railway group's customers are paying a heavy price for this social movement. “We make the effort to travel by train because it’s better for the planet. But we are not rewarded: it is expensive, unreliable and complicated.” Because if she bought all her tickets on SNCf Connect, the promised 100% reimbursement of… This article is reserved for subscribers. You have 80% left to discover. Flash sale -70% on digital subscription I ENJOY IT Already subscribed? Log in.