Dangerous update? Several cell phone models affected.. As of: January 29, 2024, 5:24 a.m By: Sandra Sporer CommentsPressSplit A Google Play update released in January appears to be causing serious problems for some phone models.

It has not yet been confirmed that the update is actually responsible for the problems. However, many users report that the problems started after downloading the system update. Since the storage is not accessible, a backup copy cannot be created. If you have made a backup beforehand, you will not lose any data.