Lidl cashier shows rules for colleagues – one irritates many: “I don’t find anything more unpleasant”. Lidl video gets more than 500 comments - some find the rules too much of a good thing.

“80% of customers have forgotten how to greet people themselves, and the younger ones in particular can no longer do it at all,” it is said. But how far should interpersonal interaction go? In addition to a friendly greeting, the employee suggests eye contact and contact by card.