Passenger reports, "are you Russian? denied water at the airport" - Breaking news. "No water, you're Russian." This is what a Russian teacher who works in Italy would have heard reply at the duty free at Fiumicino airport.

The complaint via social media, relaunched by the online sites of Repubblica and Corrieredella sera, is told by the teacher and translator AnnaLarina in a video on Instagram. Aelia, the manager of the shop where the incident occurred, also apologised.