Wallet gone, what to do? Those affected should heed three tips. If the bank card is lost or even stolen in this context, you should have it blocked immediately at the bank.

In the event of theft, report the loss to the police, advises the Hamburg consumer advice center. The German embassy or a German consulate is the contact person abroad. They issue a replacement document. If money is debited, you can easily cancel the direct debit within six weeks. The police also block KUNO and inform the retail central reporting office.