The VTC platform has revealed its annual ranking of the lowest rated users in France. Customers from the capital come last with a rating of 4.81/5, despite better ratings than in 2022.

southern cities such as Perpignan and Toulon lead the way. A VTC driver since 2013, “it only takes one customer in ten to be unpleasant to ruin your day”, says Judith N'Guessan, a driver for the app since 2013.