About 200 Ile-de-France residents told their health journey in an online questionnaire. For 46% of witnesses, the emergency was not resolved.
Paris stands out from the crowd, with a resolution rate twice as high (36 situations resolved, 18 unresolved) The reasons for abandonment? "The delay of care, the impossibility of making an appointment, the lack of response, the cost of care," says a resident. "I have the feeling of great professionalism on all sides," writes one patient about an emergency dermato procedure, or "surgeon at the top!"