Digital Services Act (DSA) extends from Saturday February 17 to all Internet access providers, cache providers, hosts, online platforms, engines research. In France, Arcom, the Cnil and the DGCCRF are responsible for its application.
Deceptive advertising practices, including dark patterns that influence consumer behavior in a manipulative way, are now prohibited. Platforms must establish an internal complaints handling system, allowing users to submit a complaint against a decision electronically and free of charge for at least six months.