"More than 2 million subscribed users should be eligible for a refund," said Thursday in a statement the regional transport authority. Several lines are concerned, both on the RER and the Transilien.
In total, this is "a lot of people concerned", notes Marc Pélissier, for whom the priority will be "to really reimburse those who have had no train or almost no train" during the strikes. But will the reimbursement be fully operational? During the previous reimbursement campaign for the poor quality of service observed for the year 2022, which required users to register on a dedicated platform, there had "unfortunately" been "A lot of losses"