Variant Virus | Penny's Bay quarantine in 11 Blocks of Yingwan Garden complains: no response from the hotline

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Written by: Huang Weilun

2021-05-05 10:35

The last update date: 2021-05-05 10:43

In the 11th block of Yue Tao Heen in Caribbean Coast, Tung Chung, a case of new coronary pneumonia with a variant virus strain occurred earlier, and residents of the entire building were required to be quarantined for 21 days.

Residents who were sent to the Penny's Bay Quarantine Center said on the RTHK program this morning (5th) that they contacted the staff through the hotline and Whatsapp SMS on May 1 to request food and garbage bags, but no one responded all day. , Criticizing the authorities for chaotic arrangements.

▼Long queue at Tung Chung Testing Station on May 2▼

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Mr. Chen, a resident of Block 11 of Caribbean Coast, said on the Hong Kong and Taiwan program "Millennium" this morning that he was sent to the Penny's Bay Quarantine Center for isolation earlier, but the process has been chaotic.

He recalled that he received a text message to inform the quarantine arrangement at 12 o'clock in the morning, and then waited for a while until about 8:30 in the morning before there was another text message to inform him that he could leave the unit and board the coach to the quarantine center and wait for about 8 hours.

After entering the quarantine center, Mr. Chen said that although the staff indicated that they would provide support, and provide hotline and Whatsapp SMS, usually no one answered and Whatsapp also took about 4 hours to reply.

He continued that food was needed on May 1, and because any garbage was treated as medical waste, he wanted to obtain a special garbage bag, but no one responded to the hotline or Whatsapp throughout the day.

Mr. Chen also said that the quarantine center is usually a two-person room, but his family of five had to separate rooms for quarantine.

▼On May 1, the test station at Citygate, Tung Chung continued to explode ▼

Li Jiahao, a member of the Islands District Council, criticized that the government’s news was chaotic. The residents only knew that mandatory testing was required, and then they switched to mandatory isolation for 21 days.

He also said that although it is understandable that mandatory testing is understandable, the authorities need to have appropriate supporting facilities. As a result, there was a long queue at the Tung Chung testing station.

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