Five days after the tragedy in Valencia, all of the country's 900 Pôle Emploi agencies reopened their doors to the public on Monday, February 1.
Only the agency on rue Victor-Hugo, in Valence (Drôme), where Patricia Pasquion, a 53-year-old counselor, died Thursday, January 28 under the bullets of Gabriel F., remains closed until further notice.
“We are in
the next day
,” comments Guillaume Bourdic, CGT representative on the Pôle Emploi works council.
There was a lot of apprehension for some, this Monday morning, at the time of the recovery.
"
After the shock and fear, it will be time for dialogue and discussions around the consequences to be drawn from such a tragedy.
" Do not mix everything up.
We might never have been able to avoid this tragedy.
But there are good questions to ask, ”underlines Didier Gudet, CGT delegate in Auvergne Rhône-Alpes.
Two meetings are scheduled for Wednesday 3 February between management, union representatives and elected staff.
Two subjects will dominate the agenda of the exchange time: that of securing agencies and that of a potential reorganization of reception, this difficult position where, denounce the unions, too many inexperienced young people in CDD are placed.
Unions opposed to "all security"
Should we set up security gates and guards?
Should we institute a systematic search of the bags of job seekers?
These questions will arise, even if the unions as a whole oppose “all security”, preferring less intrusive measures.
“We are not going to turn the agencies into bunkers!
»Annoyed Didier Gudet.
"If we start to search people, it will be counterproductive, says Laurent Méric, national representative of Snap-Pôle emploi.
He puts forward the idea of a "silent alert button on reception stations" or a "safety room where to fall back in case of aggression."
VIDEO. A Pôle Emploi advisor shot dead, a second victim dead
The unions, like the CFDT, the first representative union at Pôle emploi, all agree to plead for "a strengthening of the presence of staff" at reception, these positions located on the front line, the most in contact with the public.
With, in watermark, the desire of the public establishment "to individualize the courses" with two possible referents per job seeker and a management of the courses of each by individual meeting.
“Practices are changing.
From now on, as in other public administrations, communication is done a lot by electronic mail, the responses of Pôle emploi arrive delayed.
This lack of human contact will create violence and tense situations at a time of the social crisis linked to Covid, ”worries Guillaume Bourdic, at the CGT.
"This systematic bashing must be answered"
Finally, it will also be a question of promoting the image of Pôle Emploi to the general public.
The CFDT notably evokes the idea of strengthening the means of the public establishment on the Internet, but also the possibility of setting up posting in branch on the successes and usefulness of the work carried out at Pôle emploi.
Last weekend, following the drama and the closing day of the agencies decreed by management, many Internet users expressed themselves on the Facebook page of the public establishment.
Some were very critical, expressing their incomprehension and their anger at the "strike day" or "rest" taken by the agents of Pôle emploi.
"This systematic bashing, we must respond to it and try to remedy it," claims David Vallaperta, at the CFDT.
Contacted, the management of Pôle Emploi declined to comment on the subject.