The initiative is certainly still embryonic, but it has the merit of existing. AccorInvest, Accor's real estate company, has just completed the first promotion of its “Invest en français” training program, intended for housekeepers and valets in the group who do not have a good grasp of Molière's language. Set up in partnership with the Stop Illettrisme association and the Accentonic training center, this program, launched at the end of 2019 and which lasted more than a year, aimed to give trainees the keys to better understand their professional environment and communicate with customers. .
"All the courses have been set up on the basis of professional documents, such as information notices or signs in hotels, which employees having problems with the French language use every day"
, reports Jairo Gonzalez, Secretary General of AccorInvest, who awarded their diplomas to the first 14 trainees on Wednesday.
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This training, carried out during their working time and supervised by the group's employees, will have lasted 150 hours and will also serve them in their private life to be more independent, for example, to fill out administrative documents.
The following?
Jairo Gonzalez intends to put the program in time and launch a second promotion at the end of the year.
“Employees have already expressed their interest to hotel managers
,
” he
says, proud that the first 14 graduates have paved the way and lifted the legitimate fears that remained ...