Did you issue a temporary passport while waiting for a biometric?

You will get your money back

In the news for tens of thousands of Israelis: Following the Walla!

Interior Minister Ayelet Shaked announced that it was to the credit of citizens who were forced to issue a temporary passport due to a delay in receiving the biometric passport from the Ministry of the Interior.

Eligibility for refunds and additional credits will also be checked.

All the details inside

Liat Ron

01/06/2022

Wednesday, 01 June 2022, 15:33 Updated: 15:51

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Following Walla's request to the Minister of the Interior, Ayelet Shaked, regarding the collection of a double fee for issuing a temporary passport at a bureau in Bnei Brak and a square at Ben Gurion Airport (due to unavailability of booking queues for issuing passports and waiting to print them), the minister decided to return the fee. Waiting for the biometric passport to be printed, and to credit the person who issued a temporary passport when he issued the permanent passport

. Did not go abroad and postponed the renewal of the passport and when the sky opened the race for the passport began which became an impossible task.

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The coveted passport.

Who deserves a credit from now on - and what future measures are being considered? (Photo: ShutterStock)

The Population Authority has taken three steps to alleviate the plight of citizens: A new bureau has been opened in Bnei Brak to issue temporary passports, until the end of the month to provide service to thousands of people a month at NIS 400 per adult and NIS 195 per child online, half lower than Ben Gurion Airport In the

passport

production plant, where the courses have been under pressure in recent months, which means a waiting time of a month and a half for a passport, about two weeks. 20 new employees were absorbed in May and 80 will be absorbed during June.

Interior Minister Ayelet Shaked.

The Interior Ministry is beginning to take responsibility for the chaos in the offices of the Population Authority (Photo: Walla !, Reuven Castro)

Who is entitled to compensation and will the person who issued a temporary passport be credited when issuing a permanent passport?

As stated, Minister Shaked announced this morning that passengers who issued a permanent passport in light of the delays in issues and had to pay again for an additional temporary passport, will receive a refund of the fee paid.

The fees will be refunded to those who made an appointment, issued a passport, but it did not arrive on time that the Population Authority undertook and therefore had to issue an additional passport.

The refund mechanism and the criteria for receiving it will be determined in the coming days.

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• passport

• Ayelet Shaked

• Ministry of Interior