Several customers of La Banque Postale lamented on Friday the impossibility of accessing their accounts via the application as on the website.
Ethan Kessler, a customer for five years and living in Loire-Atlantique, has “
no access
” to his accounts since Thursday morning.
"
It's unheard of
," he explained, worried, to AFP.
No longer having access to your money, “
it creates anxiety
”.
Transfers are currently unavailable, indicates the bank on its website, adding that after a “
technical incident
”, access to the customer area and the mobile application is “
very disrupted
”.
Apologizing for the inconvenience caused, it also undertakes to do “
everything to restore service as soon as possible
”.
“
If someone proves to me that a bank is worse than La Banque Postale, I make a transfer to them.
OH BAH NO IT DOESN'T WORK
,” wrote an exasperated customer on Twitter.
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"
The postal bank they intend to restart their servers when??
“, is impatient another.
Contacted by AFP, La Banque Postale did not immediately provide further details on the extent of this outage.