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High commissions and distorted competition: “Hoteliers like me are being held hostage by Booking”

2024-03-10T19:47:53.778Z

Highlights: High commissions and distorted competition: “Hoteliers like me are being held hostage by Booking”. Like Christine Welter, owner of a 4-star hotel in Cannes (Alpes-Maritimes), many French hoteliers denounce the practices of Booking. The platform manages to have the right to display a cheaper price and capture plenty of reservations. However, with the commission we pay, these transactions via Booking represent a significant loss of income for us! » Subscribe Already subscribed? To log in, click here.


Like Christine Welter, owner of a 4-star hotel in Cannes (Alpes-Maritimes), many French hoteliers denounce the practices


Walkers reappear on the Croisette in Cannes, attracted by the shy arrival of spring.

Just a stone's throw away, the phone ringing at Christine Welter's 4-star hotel rings regularly in the reception hall, a sign that the start of the season is imminent.

However, the manager is angry.

While surfing Google, she noticed that the price of a double room in her hotel on Booking is on average 10 euros cheaper than the one she offers directly on her site.

“Hoteliers like me are being held hostage by Booking,” she gets angry.

The platform manages to have the right to display a cheaper price and capture plenty of reservations.

However, with the commission we pay, these transactions via Booking represent a significant loss of income for us!

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Source: leparis

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