Tracking down fraud is necessary.
It costs RATP 171 million euros in revenue per year.
The equivalent of 23 metro trains while the need for public transport has never been so high.
It is also a question of respect for valid users, who pay more and more for their tickets and are sometimes surprised to see free riders jumping over the turnstiles in front of controllers who look away.
But the plethora of testimonies from travelers sanctioned even though they have a transport ticket and can prove their good faith are of a completely different nature.
How can we not be outraged that a young man is fined because he agreed to exchange places with a first class passenger?
The situation is Kafkaesque.
Since when was doing favors and showing empathy illegal?
What is the harm for a company which, let us remember, deals with customers and would take pride in treating them as such?
To act otherwise provokes an enormous feeling of injustice, even resentment in the air of “double standards”.
Subscribe
Already subscribed?
To log in