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Higher prices, service fees… The meal delivery blues

2024-03-24T16:34:25.566Z

Highlights: For the second year in a row, delivery turnover fell in 2023. Restaurant owners are limiting its growth to preserve their margins and attendance at their establishments. The market had reached an exceptionally high level of 8.4 billion euros in 2021, thanks to Covid. It logically fell in 2022, to 7 billion euros, says Food Service Vision expert. According to this expert, there are not fewer consumers. But their purchasing frequency is falling, due to purchasing power under pressure. That general inflation weighs on the dynamism of meal delivery is not surprising. When they have to make trade-offs in their spending…


DECRYPTION - For the second year in a row, delivery turnover fell in 2023. Restaurant owners are limiting its growth to preserve their margins and attendance at their establishments.


Accustomed to dizzying growth until the end of Covid, home meal delivery is marking time in France.

For the second year in a row, the turnover of the platforms (Uber Eats, followed by Deliveroo and to a lesser extent Just Eat) contracted in 2023 and it is struggling to regain momentum.

The market had reached an exceptionally high level of 8.4

billion euros in 2021, thanks to Covid.

It logically fell in 2022, to 7

billion euros,

specifies François Blouin, founding president of the catering consulting and research firm Food Service Vision

.

While we expected it to stabilize in 2023, it fell further, by around 5

%.

»

According to this expert, there are not fewer consumers.

But their purchasing frequency is falling, due to purchasing power under pressure.

A phenomenon anchored in consumption habits

That general inflation weighs on the dynamism of meal delivery is not surprising.

When they have to make trade-offs in their spending…

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Source: lefigaro

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