Financial News
Written by: Hu Xueneng
2020-07-20 10:26
Last update date: 2020-07-20 14:49As the local COVID-19 epidemic continues to erupt, major banks have successively adjusted their branch service measures. Some bank branches have to suspend services for 14 days due to the initial diagnosis of COVID-19 by their employees for thorough cleaning and disinfection. "Hong Kong 01" specially compiled the latest arrangements of major banks (as of July 20th), and read it clearly in one article.
HSBC announced that it will adjust the business hours of all service outlets of retail banks starting from July 20 (Monday). The business hours from Monday to Friday will be changed from 9am to 4pm. The business hours on Saturday remain unchanged (9am to 1pm). The three mobile banks of HSBC will also suspend services until further notice.
At the same time, HSBC's two SME centers in Kwun Tong and Sheung Shui will be temporarily suspended from July 21, 2020 (Tuesday) until further notice. The bank has also temporarily closed three retail bank branches and an SME center.
HSBC added that the current situation of new coronaviruses in Hong Kong is constantly changing. While providing customers with banking services, this behavior also takes preventive measures to protect the health and safety of employees and customers. For details of the service network of HSBC branches, please visit: retail banking service outlets (click on link) and SME centers (click on link).
Hang Seng Bank (0011) announced that starting from the 21st of this month (Tuesday), the Tsz Wan Shan branch will suspend services. All branches and business banking centers will also be closed early from Monday to Friday. The service hours will be changed from 9 am to 4 pm. The service hours of all branches on Saturdays are from 9 am to 12 noon, until further notice. An employee of the Tuen Mun Rural Committee Road Branch was initially diagnosed with new coronary pneumonia. The branch temporarily suspended services for 14 days from the 20th of this month for thorough cleaning and disinfection.
The bank’s counter mobile ticket collection service has been extended to all ground-level branches except for the Shek Tong Tsui Prestige and Priority Banking Centers in early July. The app will display the ticket number obtained and the ticket number currently in service, and customers can get it in real time Know its waiting position.
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Measures to adjust branch services announced by other banks (as of July 20):
Bank of China Hong Kong (2388) stated that in response to the current development of the community’s epidemic, the bank took the initiative to take anti-epidemic measures. After assessing and coordinating service resources, it will temporarily close 11 stores in Kowloon and the New Territories from July 20 (Monday). Branches until further notice.
The relevant branches include Tsz Wan Shan Yuk Wah Street Branch, Ngau Chi Wan Choi Wan Estate Branch, Rainbow Branch, Diamond Hill Branch, To Kwa Wan Ma Tau Kok Road Branch, Sham Shui Po West Kowloon Centre Branch, Lei Cheng Uk Estate Branch, Tseung Kwan O The Grandiose Branch, Sha Tin Sha Kok Village Branch, Lek Yuen Bank Service Center and Hong Kong International Airport Branch. The Lam Tin branch, which was previously suspended, will resume operations on the same day.
The bank's more than 180 branches in all districts of Hong Kong will maintain normal services, and customers can also use the services through the bank's 24/7 self-service banking centers and ATMs. The bank will continue to do a good job in epidemic prevention and sanitation in branches to protect the health of customers and employees. The bank will review existing arrangements from time to time, and adjust branch services as appropriate. Customers can check the information of nearby service outlets on the bank's website (click the link).
Standard Chartered (2888) will change the business hours of all branches and corporate express centers from the 21st of this month. All branches will be Monday to Friday from 9:30 am to 4:30 pm, and Saturdays from 9:30 am to 12:00 noon. ; Mobile Banking Monday to Friday 9:30 am to 4:00 pm, closed on Saturdays; all-line corporate express centers Monday to Friday 9:30 am to 4:30 pm, closed on Saturdays. As for the banking services of West Kowloon Station Express Banking Center, Causeway Bay Branch, and Tsim Sha Tsui Enterprise Express Center, the banking services have been suspended.
The business hours of all branches of Bank of East Asia (0023) are temporarily adjusted from 9 am to 4 pm from Monday to Friday until further notice. The cut-off time for depositing cheques through the ATM is also changed to 4 pm.
Shanghai Commercial Bank announced that it will temporarily adjust the business hours of its branches from 20th of this month. From Monday to Friday from 9am to 4:15pm, there will be 7 branches including Central Headquarters, Hennessy Road Branch, West Loop Branch, Mong Kok Branch, Tsim Sha Tsui Branch, Tsuen Wan Branch and Yuen Long Branch adjusted their business hours from 9am to 12 noon, and the rest of the branches were closed.
China Merchants Wing Lung Bank announced that the West Branch, Fortress Hill Branch, Kowloon Bay Branch, Sham Shui Po Branch, Sha Tin Plaza Branch, and Tseung Kwan O Metro City Branch will suspend business on the 21st of this month. Ciyunshan Branch and High Speed Rail Hong Kong Station Branch have been temporarily closed. Other operating branches have temporarily changed their business hours from the 20th of this month, Monday to Friday from 10 am to 4 pm, and Saturday from 9 am to 1 pm. Some branches are closed on Saturday.
Dah Sing Bank (2356) announced that all branches will temporarily adjust their business hours starting on the 16th of this month until further notice. Starting from the 16th of this month, every Monday to Friday, business hours 9am to 4pm; Saturday 9am to 1pm.
HSBC Covid-19 Bank of China Hong Kong
