The service of Amazon Web Services, whose servers provide computing services through multiple clients, suffered an interruption on Tuesday that affected several websites.
The failure hurt numerous governments, universities and companies.
Most of which were located on the East Coast of the United States.
Amazon reported an hour after the first failures were reported that
it had already identified the cause of the problem
and was "actively working towards recovery," according to
The Associated Press
news agency
.
The company did not disclose any additional details about the cause of the failure.
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In an update on the status of the issue, the company said it was "beginning to see some signs of recovery," although it avoided specifying how long it would take to restore service.
The outage also affected Amazon's ability to provide information to its customers on the evolution of the problem.
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The flaws were spotted mid-morning on the East Coast
, explained Doug Madory, director of internet analytics for Kentik Inc., a network intelligence firm.
"AWS is the largest cloud service provider and us-east-1 is its largest data center, so any outage has a huge impact on many popular websites and other Internet services," he said.
The Amazon Web Services logo in a file image.Chris Helgren / REUTERS
As a result, customers who wanted to make or change a flight reservation with Delta Air Lines were unable to connect with the company.
"Delta is working quickly to restore the functionality of our AWS-compliant phone lines," announced airline spokesman Morgan Durrant.
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Southwest Airlines was another of the affected companies, as well as Instacart, Venmo, Kindle, Roku, Disney +, Netflix and the McDonald's app, among others.
At the moment it is not clear if the failures hurt the federal government.
In a statement to
The Associated Press
, the Cybersecurity and Security Infrastructure Agency stated that it was working with Amazon to
"understand the potential impacts that these failures could have on federal agencies or other partners."
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