The video streaming service Netflix had to fight on Thursday with a fault. "At the moment we have technical issues," said technical customer support on Twitter in the afternoon. "We are working hard to resolve them as soon as possible." The data of portals such as AlleStörung.de show that Netflix apparently no longer ran as usual since about 14.30 clock. There were also reports of disturbances in social media from countries other than Germany.
Hey everyone. We're sorry for the inconvenience and we're working hard to fix this issue as quickly as possible. Check back here for updates. https://t.co/8MV63jP8Ve
- Netflix CS (@Netflixhelps) November 21, 2019The problems were noticeable only after a successful log-in on the platform - then, if you wanted to play a video. Instead of the desired video content an error message appeared. Netflix initially advised the customer to restart the service at a later date.
In a test on several devices from the SPIEGEL editorial we got the error message "Oops, something went wrong ..." at 16 clock only in the desktop version of the service to see. The mobile versions of Netflix for iOS and Android worked as usual, here could play videos.
On a help page of Netflix itself, meanwhile, it was said to the question "Is Netflix failed?" That it comes while streaming content "currently on all devices" problems. "We are already working on a solution," Netflix continued. "We apologize for any inconvenience." The help page shows the current status of the service. At 4:30 pm, Netflix announced that there were no more issues.