A drop in Microsoft services affects your email and apps like Teams

Microsoft has announced at 8.31 (Spanish peninsular time) that it was investigating a series of problems in its services.

The company offered more information to users in a link where it said that at least these services were affected, but there could be more: Microsoft Teams, Exchange Online, Outlook, SharePoint Online, OneDrive for Business, Microsoft Graph, PowerBi and Microsoft365 Admin Center.

This is how Microsoft described the progress of its recovery work at that time: "We have isolated the problem to a network configuration issue and are analyzing the best mitigation strategy to address it without causing additional impact."

In its eleven o'clock update, the company expands the affected services to Microsoft Intune and Microsoft Defender for Cloud Apps, and is already showing signs of a start to recovery after identifying that a change in "routing network (WAN)" It had caused an impact on the service.

“We have rolled back the change and are watching the service as it recovers.

Some of the customers who had reported impacts are also warning of a recovery."

We're investigating issues impacting multiple Microsoft 365 services.

More info can be found in the admin center under MO502273.

— Microsoft 365 Status (@MSFT365Status) January 25, 2023

The US company also admits that the ruling may affect "any user" who uses those services.

The Downdetector page, commonly used to record falls on the internet, indicated how it affected various Microsoft brands since early morning in Europe.

Among the affected services are Teams, which at this time prevents communication in writing or video calls in thousands of companies, or Outlook, the company's email service.

The issue affects millions of users who work with Microsoft cloud services.

Comments on Twitter ranged from bosses concerned about lost productivity and companies apologizing to their customers to employees celebrating time off.

In the social network there were many examples of how the fall affected different users.

Issues made my day 😂

"We know there is an issue but the issue prevents you from seeing what issue it is!"

😁

Looking forward to a quick solution.

pic.twitter.com/fheUzeAH29

— Reshoot Photo (@reshoot_photo) January 25, 2023

The fall comes after a few busy days for Microsoft.

This Monday it announced that it had closed the year 2022 with a quarter of record revenue, but with a slowdown in growth and a drop in profitability, shortly after announcing a cut of 10,000 jobs in the company.

Also this week he announced an extraordinary new investment in the company ChatGPT, which may catapult his search engine, Bing, into direct competition with Google.

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