The services of the HS banking establishment.
The website and mobile application of Crédit Agricole in France remained inaccessible for several hours this Wednesday.
“Maintenance operations are in progress,” indicated a message when trying to open the application.
The website was also unusable for Internet users.
A major problem when we know that the bank has 25 million customers in France.
Accessibility of both the site and the application seemed to have been restored to some users by the end of the afternoon.
On social networks, many customers of the banking establishment complained.
“Crédit agricole Site and application: connection impossible”, indicated one Internet user.
In its response to a dissatisfied customer, Crédit Agricole mentioned a “technical incident” and added that it was “doing everything possible to resolve the problem quickly”.
A message which was subsequently deleted.
Asked, the group was to communicate on this incident in the evening.
The cause of the problem seemed to be a DDOS attack aimed at making a server inaccessible by sending multiple requests until it saturates.
The cyberattack was claimed by the hacker group Turk Hack Team, a Turkish nationalist entity founded in 2022. “We will continue to target your infrastructure and banking systems,” the group says on Telegram, adding that it wants to “intensify the attacks more strongly” .
Telegram Turk Hack Team
The collective recently stood out this Tuesday by claiming a similar attack on several major La Poste services, such as package tracking or the customer area.
It also caused damage in Belgium or with ANSSI, the French cybersecurity agency.
Political motivations
The group's motivations appear political.
He would have recently targeted French companies and institutions, in reaction to arms deliveries made by France to Armenia.
Last October, the former head of the French diplomat Catherine Colonna indicated that France had “agreed to the conclusion of future contracts forged with Armenia which will allow the delivery of military equipment to Armenia so that it can ensure its defense”, without specifying what equipment was involved.
Armenia, Russia's traditional ally, usually arms in Moscow and Russian troops have a military base there, as well as a peace contingent in Nagorno-Karabakh.
However, relations between Moscow and Yerevan are going through a period of tension and Armenia is looking for new partners in the West.