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Written by: Li Enci
2019-12-03 22:20
Last updated: 2019-12-03 22:24Mr. Guo, a 65-year-old taxi driver, went to Tsuen Wan Gang'an Hospital for a cold diagnosis last August. He today (3rd) pointed out that the treating doctor asked him to be admitted immediately, conduct a large number of tests, and concluded that he had pancreatitis, but he transferred to Ren After receiving medical treatment at Jiji Hospital, the medical report said that he did not have pancreatitis and was more likely to have liver dysfunction due to antibiotic treatment. Yuan Haiwen, deputy spokesman for the Democratic Party ’s medical policy who assisted the victim, pointed out that the doctor involved was suspected of wrongdoing, questioned that the doctor provided a lot of unnecessary tests, and did not clearly explain the charges, risks, and side effects. When the victim was discharged, he knew that a huge amount of nearly 110,000 yuan was required Medical fees.
Gang An Hospital responded to this incident by stating that front-line staff will pre-explain the test items for patients, and provide a quotation to clearly specify the test costs, which will be performed only after the patient has signed the authorization and the male patient has also signed and agreed to perform the related tests. In May this year, the hospital received Guo's complaint and has actively followed up and investigated. In September, he interviewed the patient and Mr. Yuan Haiwen to discuss the case in a meeting.
The Department of Health responded that it had not received any relevant complaints for the time being and would contact the relevant private hospitals.
Further reading: 65-year-old patient complains about 110,000 doctors suspected of having an error in Tsuen Wan, will file a complaint to the Medical Council
Gang An: Examination report reveals complex and dangerous patient's condition
Gang An Hospital responded in writing that Guo's body temperature reached 40.6 degrees during his consultation. The attending doctor recommended that Guo be admitted to the hospital and undergo a blood test. The report made the doctor initially suspect that Guo had a serious infection. So the attending doctor prescribed antibiotics and auxiliary oxygen to the patient to control the body infection. At the same time, the patient was arranged for further examination, including bile duct magnetic resonance, electrocardiogram, cardiac ultrasound, computer scan and lung X-ray examination to find the condition. The report showed patients with pancreatic inflammation, atrial fibrillation, and alveolar insufficiency. The condition was complicated and dangerous. After clinical diagnosis, the doctor was worried that the condition would worsen into sepsis and decided to refer to a respiratory specialist, a cardiac specialist and a liver specialist to follow up the condition.
The hospital stated that it highly respects the patient's right to know. The front-line staff will explain the test items in advance for the patient, and provide a quotation to clearly specify the test cost. .
The hospital also emphasized the importance of the patient's feelings, and set up a mechanism to accept patient complaints. Patient complaints were received in May this year. Active follow-up and investigations were conducted in the same month. The patient was interviewed in September and Yuan Haiwen discussed Cases. At that time, the hospital had explained to the patient that the patient's first blood test results at the time of admission had found abnormal liver function. The hospital also explained the test report, clinical status, and doctor's prescription at the time, hoping to release the patient. Misunderstanding of the influence of the attending doctor on liver function.
Mr. Guo needs to bear nearly 110,000 yuan in medical expenses. (Photo by Zheng Cuibi)
Department of Health: No complaints will be reported to the Hong Kong Hospital
The Department of Health responded that the "Code of Practice for Private Hospitals, Nursing Homes and Maternity Homes" stipulates that private hospitals must set up a mechanism to handle complaints from patients, and private hospitals must also have fee tables at appropriate places such as the admissions registry for patients And inform patients of service charges where feasible. If the Department finds that a private hospital violates the provisions of the Regulations or the Code of Practice, it will issue a regulatory letter to the relevant private hospital and request the relevant hospital to take remedial action.
The agency continued that it had not received any relevant complaints for the time being and would contact the relevant private hospitals. As for the diagnosis and treatment recommendations of individual doctors, it is the professional practice of doctors that falls within the scope of the Medical Council of Hong Kong.
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