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The social enterprise restaurant hires two autistic employees who are afraid that the ugly boy will become a goodwill ambassador. The manager is grateful to witness the growth

2021-08-17T00:14:50.322Z


Asperger syndrome (Asperger syndrome) is a disorder in "Autism Spectrum Disorders" (Autism Spectrum Disorders). Patients face difficulties in socializing and communicating with others, but they


Asperger syndrome (Asperger syndrome) is a disorder in "Autism Spectrum Disorders". Patients face difficulties in socializing and communicating with others. However, their intelligence is normal and they have their own characteristics. The talents and talents, but not every company is willing to invest time and effort to provide them with relevant training.


Xing'er is a nickname for children with autism, because they are not good at communicating with others, like stars in the sky, close at hand but exist in the distant interstellar space.

A foundation has established a social enterprise called "Xinger Xiaoguan" and hired 2 patients with ASF, hoping to provide adult autistic people with training and employment opportunities so that they can play their strengths.

Some shop assistants said that in the past they always felt nervous when seeing many customers, but after training and practice, they have successfully adapted.

The manager of the social enterprise believes that the work of the social enterprise has produced positive changes for adults with autism. However, the social enterprise has not yet reached a balance of expenditure one year after its establishment, and the future of its operations in the coming year is still unclear.


Xinger Xiaoguan sells take-out food, including Japanese snacks and snacks.

(Photo by Lu Yiming)

Daniel, 32, has been an employee of Xinger Xiaoguan since March last year. His daily work includes placing goods, placing orders for customers, and cooking rice.

For the quiet and reticent, he frankly said that in the early days of work, when faced with many customers coming to patronize, he would feel nervous and embarrassed, especially the small shop area, even if only a few customers came, it would greatly reduce the space in the store. Narrow, making him feel pressure.

Daniel recalled that it was more difficult to find a job than others. At the beginning, working at Xinger Xiaoguan was based on the idea of ​​"working and living first," but gradually adapted to the working environment, describing it as "if you are familiar with it," and began to like this job.

When asked about the most satisfying moments of this job, Daniel said that when customers praised the food, he was very happy.

The store manager, Azhen, also recalled that when Daniel started working, she would hide behind the shop when she saw customers and avoid contact with others. However, she praised Daniel for being a conscientious, obedient, and not lazy person, and explained The tasks he has to do can often be completed in an orderly manner, and the results are relatively satisfactory. He described "If you listen to what you say (Daniel), he will be able to achieve ten percent."

She described Daniel's high learning ability and that what he taught him would soon be "hands-on".

During this year, Jane deliberately let Daniel take the post of interacting with the guests, which finally allowed him to overcome communication difficulties and be more proactive and happier than ever.

She smiled and said that now when Daniel sees that the store has no business, he will take the initiative to hand out flyers, hoping to attract more customers.

Daniel recalled that it was more difficult to find a job than others. At the beginning, working at Xinger Xiaoguan was based on the idea of ​​"working and living first," but gradually adapted to the working environment, describing it as "if you are familiar with it," and began to like this job.

(Photo by Lu Yiming)

Compared to Daniel, who is relatively quiet and reticent, another employee, Ah Feng, is a proactive, straightforward, and talkative person.

The 37-year-old said that he had done different jobs, including air-conditioning apprentices, teaching assistants, and Go instructors, but felt that they were not suitable for him.

He explained that his previous work required him to socialize from time to time, such as asking him to spend his spare time with his boss and colleagues to eat, but he didn't like socializing at all and felt that it was a waste of money. He frankly just wanted to enjoy his private time.

A Feng also described that in the previous working environment, colleagues would often talk about right and wrong, but he did not want to participate in it, and these situations would not appear in Xinger Xiaoguan, making him feel that the working environment here is more suitable for him.

Ah Feng has been in Xinger Xiaoguan for more than a year, and thinks that there is no breakthrough in the store's business.

(Photo by Lu Yiming)

Share unique flyer strategy

A Feng, who is in charge of distributing flyers and delivering food in the store, revealed that there will be special skills and targets when distributing flyers. "Buy, the problem lies on the sidelines." Therefore, I think that they are the target people of the restaurant. Even if they did not buy the take-away food in the store this time, they will have the opportunity to come next time.

One of his trainers, Kwong Bingxi, said frankly that Ah Feng's strengths are proactive and talkative, so he will not leave after sending out flyers. When customers receive the flyers, he will take the initiative to introduce the food in the store to them.

Kwong Bingxi also praised Ah Feng for his strong concentration. He once asked him to help pour 225ml of spray liquid into the container, and Ah Feng can ensure that the amount is completely correct.

During the visit, Afeng rushed out and rushed out from time to time, but when a customer patronized, he would "an arrow" to greet him, often saying "Thank you" and "I shouldn't". In the end, She even took the initiative to open the curtain for the customer who was holding the takeaway in both hands and let her go.

The beneficiary guest Hannah said that she had already visited Xingxian Xiaoguan and thought the staff in the store were very polite. She never knew that they were autistic people. She is also very willing to continue patronizing and support the autistic people to integrate into society.

A Feng bluntly said that sometimes when delivering food, he would get "tips" from customers, describing it as the "benefit" of the job.

(Photo by Lu Yiming)

66-year-old store manager: Qu Yu is so smart and smart

As for the 66-year-old A Zhen, who works as the store manager of Xinger Xiaoguan, previously worked in a laundry shop, but unfortunately encountered a wave of layoffs, and became a member of Xinger Xiaoguan under the introduction of the district councilor.

She said that she understands that it is not easy for seniors to find a job, and lamented, "I don't have a choice, that's my age", but still eager to continue working, so she is very fortunate to get this job.

She admitted that before joining Xinger Xiaoguan, she knew that people with autism were hired here, but she had never had experience with them, so she would inevitably have a little worry before joining.

However, after getting along, A-Zhen thought that Daniel and A-Feng were "so smart and smart", "I don't think they have problems," and that they did not encounter too much difficulty in coordinating with the two at work.

The store manager, A Zhen, said that after working at the Xinger Xiaoguan, she knew that "there are many kinds of patients who originally came from the closed disease system."

(Photo by Lu Yiming)

Two people compare and learn from each other

A Zhen said frankly that Daniel and A Feng did have a lot of mistakes and omissions in the early stages of their work, such as using the wrong sauce and the wrong order of seasonings.

However, she believes that ordinary people also need to be familiar with store operations during the run-in period, not to mention that the two have no relevant work experience before.

She believes that teaching the two requires a certain degree of patience and appreciation, so that they can gain confidence and a sense of success in their work.

She described that the two would compare each other at work, learn from each other, and improve their work performance.

After continuous training and experimentation, the two have reduced a lot of mistakes and omissions, and can also give full play to their strengths in their posts.

Regarding the changes of Daniel and Afeng, Azhen frankly said that as the store manager, she was very happy to witness their growth.

Xinger Xiaoguan Project Director Wu Xiujuan said that mainstream companies seldom hire people with autism due to lack of patience and time training. Therefore, it is hoped that Xinger Xiaoguan can provide employment opportunities for autistic people and improve their communication and communication through training. Social difficulties.

(Respondents provide pictures)

The restaurant has not yet reached breakeven after opening one year

Xinger Xiaoguan Project Director Wu Xiujuan said that mainstream companies seldom hire people with autism due to lack of patience and time training. Therefore, she hopes Xinger Xiaoguan can provide employment opportunities for autistic people and improve them through training. Difficulties in communication and social interaction help them to develop their strengths.

The social enterprise opened at the beginning of last year and happened to encounter the outbreak of the new crown pneumonia. Wu Xiujuan said frankly that the environment at that time was "rather chaotic", which greatly affected the preparation and publicity work of the social enterprise, and therefore caused a great blow to the operation of the social enterprise.

Even though the epidemic has stabilized recently, business is still quite turbulent, and the balance of payments has not yet been reached.

She hopes that social enterprises can attract more people to patronize. In addition to improving the business situation, she also hopes that the two employees with ASF will have more opportunities to interact with customers and exercise their social and communication skills.

She added that most of the customers of social enterprises are regular customers, and the shop assistants are already very familiar with the situation, so I hope that more "new customers" will come here so that they can practice dealing with different situations and challenges.

In addition, because the shop space is currently narrow, she hopes that when the business improves, the Xinger Xiaoguan can be relocated to a larger shop and hire one more autistic employee to help more people in need.

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Source: hk1

All news articles on 2021-08-17

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