"Hong Kong 01" found that the Octopus application was malfunctioning. After entering the user interface, the information of the added Octopus could not be displayed. Press the "Add Value" button and the word "system message canceled" will appear. Others such as shopping discounts in the application, etc. The page also displays "Failed to display content, please try again".
However, if the Octopus is put into the phone, there is no problem in paying by tapping the card. For iPhone users, if the card has been put into the "Apple Wallet", they can still add value and pay, and the Octopus card information will continue to be displayed.
At about 10:45 in the morning, the Octopus app prompted to update the program. After updating to version 8.11.0, the function has returned to normal.
"Hong Kong 01" has inquired with Octopus.
Octopus will issue government electronic consumer coupons again on April 1. It is unknown whether the situation will affect the receipt of consumer coupons.
"Hong Kong 01" also tried to download the commercial version of the Octopus app, and no problems have been seen so far.
Consumer coupons︱Nearly 60,000 Octopus cards have been refunded and must be re-registered to switch to Leyou Cards
Overview｜5,000 yuan will be issued in April for Octopus 6.16, and the second issue of transferable platform consumption coupons will be exhausted.