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"I've been calling Air France for two weeks": the anger of passengers whose luggage was lost at Roissy airport

2022-07-15T21:51:10.810Z


TESTIMONIALS - While the authorities announce that all the luggage has been returned to its owners, some of them have not yet received anything, two weeks after the numerous mess that affected the airport after a social movement.


“I tried to call the baggage service but I can never get them.

The last time, I waited 45 minutes...”

Passenger on an Air France flight to Casablanca on July 1, Mya could no longer find her luggage when she arrived in Morocco.

“I made a complaint the same day.

They gave me a tracking number with a receipt paper.

I was told that my belongings had to be brought on another flight leaving at 6 p.m.

, ”she underlines when she had to go to a wedding there.

Despite her return to Paris since, this Frenchwoman still has no news of her affairs.

While 35,000 bags, including 17,000 for Air France, were blocked in the circuits of Roissy airport following a social movement and then computer problems, the Minister of Transport Clément Beaune indicated Friday morning on France Info that the passenger rerouting operations were completed.

"

It was over last night (...).

I had…

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Source: lefigaro

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