London: Died in her flat and went undiscovered for two and a half years - now comes an apology
For two years the tenants of the building returned and complained to the real estate company Peabody about a foul smell coming from the apartment and about worms.
The company did not contact the tenant, Sheila Silion - and cut off the gas supply to her apartment in June 2020
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24/07/2022
Sunday, July 24, 2022, 11:37 a.m. Updated: 6:32 p.m.
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A UK property management company has apologized after it was discovered that one of its tenants had died in her apartment two and a half years ago, according to British media reports.
Sheila Sillion, 58, was found in her flat in Peckham, a slum in East London, in February and was eventually identified through her dental records.
The tenants in the building returned and complained to the Peabody property company about the foul smell coming from the apartment and about worms in the summer of 2019. The company, for its part, "made an effort" to contact the tenant and finally cut off the gas supply to the apartment.
"We didn't ask the basic question: Is Sheila okay?"
Peabody CEO Ian McDermott acknowledged. "We apologized to the family.
We are deeply sorry for what happened.
The biggest apology goes to the tenants of the Lord's Court property, they told us something was wrong."
Sheila Silion suffered from Crohn's disease (photo: official website, @WhyUfikelate, Twitter)
Silion's last contact was with her doctor in August 2019, and in the same month she also stopped paying her rent.
The Peabody company cut off the gas supply to the apartment in June 2020.
An autopsy showed that it was impossible to determine the exact cause of death due to the advanced decay in which her body was found after two and a half years.
However, Silion suffered from Crohn's disease.
An investigation revealed that the police and the Peabody company had several opportunities to find Silion, but these were also missed.
"Every death is sad. But to lie like that without being found for more than two years is something that is hard to fathom in 2022," said pathologist Julian Morris.
The CEO of Peabody added that "we asked the police to intervene.
They called us and assured us that Sheila was alive.
Clearly this was not the case.
We should have recognized the signs earlier." The Metropolitan Police said in October 2020 that a Peabody representative had contacted them to ask that the tenant be checked, and that the police had "erroneously informed"
The police "erroneously informed" the company that she was alive
A spokesperson for the police now added that "the response was based on information that was in the police systems. The staff member who recorded the wrong information no longer works for the police. We apologize from the bottom of our hearts for the mistake and for any suffering caused by this to Silion's family."
Silion's body was found in February by police who broke into her apartment after the tenants heard her balcony door slamming repeatedly during a storm.
Her skeletal remains were found in a balanced state.
She was wearing blue pajama pants and a white shirt.
"A brown substance was around the body, apparently the result of the decay," the police said.
The tenants told the BBC that their concerns were not taken seriously by the police.
One of the neighbors said: "How embarrassing - 89 complaints and they closed the case based on what the police said. We all think the same. Really. It's all words and no action. The main prevention is that we don't want anyone else to go through what Sheila went through - and what we went through. No one deserves such treatment."
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