A 66-year-old man went missing after going to the bathroom at Hung Hom Station last Wednesday night (20th). Hung Hom Station staff received help from his family for nearly 4 hours. The cleaners found the missing man in a locked disabled toilet in the lobby and sent him to the hospital. Confirmed dead.
MTR said that it will install motion sensors in more than 90 barrier-free toilets across the line. When users do not move for a period of time, the sensors will automatically send an alarm to the station.
Yau Tsim Mong District Council Deputy Chairman Chu Tze-lok pointed out that the MTR has not yet clearly explained why it said that it had "touched the toilet in the sun" at first, but finally found the victim in the disabled toilet, and questioned "what if it was a microphone?" He also mentioned that some media had discovered that Tietie had replaced the relevant system after the incident, which raised questions about why it should be replaced in a hurry?
Zhang Xinyu, vice-chairman of the Legislative Council Subcommittee on Railway Matters, pointed out that according to common sense, there is no response when knocking on the door, so we should focus on follow-up, but in the end we failed to take this step. I regret this and think that the MTR should explain, "Good common sense, A very rational move.”
A man in his 60s surnamed Xu was found lying down in a disabled toilet at Hung Hom Station on Wednesday night (20th) and was confirmed dead after being sent to the hospital.
(Photo by Yang Kaili)
Yau Tsim Mong District Council Vice-Chairman Chu Tze-lok pointed out that the MTR has not yet clearly explained why it said that it had "touched the toilet" at first, but finally found the victim in the disabled toilet, questioning "what if it's just a slap on the door?".
He believes that the MTR, as the most-used public transportation vehicle in Hong Kong, should have strict guidelines for handling missing persons, but whether it is strictly enforced is one of the problems. In addition, the manpower arrangement of the staff on that day should also be paid attention to, whether it is due to insufficient manpower cause tragedy.
Yau Tsim Mong District Council Vice-Chairman Chu Tze-lok pointed out that the MTR has not yet clearly explained why it said that it had "touched the toilet" at first, but finally found the victim in the disabled toilet, questioning "what if it's just a slap on the door?".
(Photo by Liang Pengwei/File photo)
Zhu Ziluo also mentioned that the MTR has said that it has not received any help from the emergency button in the disabled toilet, but some media have discovered that the MTR has replaced the relevant system after the incident, which makes people question why it has to be replaced in a hurry?
Does it not work by itself?
considered worthy of attention.
Regarding the MTR's installation of motion sensors in more than 90 barrier-free toilets across the line, Zhu Ziluo pointed out that it has a certain effect, but regular tests are required to ensure normal operation, so that similar incidents can be avoided.
Zhang Xinyu pointed out that there are still several mysteries in the incident that have not been resolved, such as why it took nearly four hours to find the victim, and whether the MTR really searched the toilets one by one.
(Photo by Liao Yanxiong)
Zhang Xinyu, deputy chairman of the Legislative Council Railway Subcommittee, pointed out that there are still several doubts about the zxab incident, such as why it took nearly four hours to find the victim, and whether the MTR really searched toilets one by one. The station should be cleaned regularly for about two hours. In any case, it should take only two hours to find abnormal situations. The MTR should explain these suspects one by one.
Zhang Xinyu said that when someone goes missing, the MTR has an established procedure for tracing people. "It's very basic. If someone doesn't see it, ask a colleague to go to it, and if they can't find it, ask another station to go to it." An uncle, of a certain age, knocked on the door according to common sense and no response, so he should focus on follow-up, but in the end he failed to do this step, Zhang Xinyu felt very regretful, and thought that the MTR should explain, "So common sense, so common sense. an action."
He also mentioned that there are voices from the outside world that the family members do not find the victim by themselves, and rely on the staff to help them. He believes that the statement is unreasonable and unfair to the family members. He explained that Hung Hom Station is used as a transfer station. It is impossible for ordinary citizens to find the districts and toll areas by themselves, and MTR staff who are familiar with the relevant environment must assist them.
MTR expresses apology and promises to install mobile sensors in disabled toilets on all lines within 3 months Train simulates emergency situation training