Trips cancelled at the last minute, journeys unduly invoiced, non-compliance with announced schedules... Dozens of beneficiaries of the To Help with Mobility (PAM) transport service have been denouncing serious problems for months. Faced with these malfunctions, Valérie Pécresse, the president of Île-de-France Mobilités (IDFM), and Keolis officials presented this Friday their measures to correct the shot.
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