Since the beginning of the Iron Sword War, most foreign airlines have cancelled their flights to Israel. The decisions to cancel the flights, along with the mood that does not encourage going on vacation during this period, caused many Israelis who booked hotels on Booking to want to cancel their hotel reservations as well.
Many Israelis booked hotels on Booking without a cancellation option, contacted the hotels by email or called the hotel directly and responded negatively to a request for a refund, claiming that the deal they closed did not include a cancellation option with a refund.
'Hundreds have already managed to get the money back', Photo: GettyImages
In recent weeks, we have witnessed many cases in which Israelis contact the Booking hotline, where they are helped to cancel their hotels. Together with Israelis who booked hotels from Booking, we checked and called the company's hotline – where they managed to cancel the reservation with the hotel in several cases.
We contacted Booking's representative office in Israel, where they explained that the team had been able to assist several hundred customers in this method recently. It is important to note that this is not a method that completely guarantees the receipt of money, but in many cases, as soon as the official Booking center tries to help, the chances of success in canceling the reservation and receiving any kind of refund increase. The telephone number is: 03-3741783. It is important to emphasize that the quality of the service and everything related to your reservation is the responsibility of Booking only, and Israel today has no connection to the call center. Any contact with Booking's customer service requires identifying details and verifying details, first and foremost a reservation number, and the final decision is the hotel's.
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