Hamas terrorists who broke into communities near the Gaza Strip and the south stole the credit cards of residents of the south and use them for various purchases in Gaza, according to inquiries received by the Bank of Israel. According to a source at the Bank of Israel and a source at the credit card company, these are apparently limited volumes of the stolen cards, and the exact numbers at this stage are unknown.
Following the incidents, the Bank of Israel issued a reassuring message to the public that the incident is being dealt with. "Following the security incident, we are witnessing cases in which credit cards and bank account details were misused. The incident is being handled from the beginning by professionals at the Bank of Israel, including a special team in the Banking Supervision Department, in cooperation with the relevant government and security officials," the Bank of Israel said in a statement.
Bank of Israel, photo: Contact
How to act?
When it is known where the victim's account or credit card is managed, family members contact the bank and the specific credit card company in order to freeze the activity in the account. The Banking Supervision Department instructed the supervised entities to act in such a situation to freeze accounts, while employing the required risk management and maintaining a rapid identification process adapted to the situation.
When it is not known where the financial activity of those who have been harmed is conducted, the Banking Supervision Department has established a special team to deal with these situations. If necessary, the public is asked to contact the Banking Supervision Department's call center at *9086 and 02-6552680.
The Bank of Israel further emphasizes that in accordance with the Payment Services Law, when a means of payment is misused by hostile elements to steal citizens' money, customers' money is guaranteed and refunded.
The Banking Supervision Department, commercial banks, and credit card companies are carrying out ongoing monitoring and monitoring of the incident, and call on the public to contact the public for answers and assistance on these issues if necessary, whether with the financial institution in which the account is managed, or with the Banking Supervision Department's special call center at *9086 and 02-6552680. The Banking Supervision Department calls on anyone who raises concerns that credit cards may be misused to notify financial institutions so that they will freeze their activity and not cause financial damage.
Isracard House, Photo: Yehoshua Yosef
Isracard said: "Following reports and publications on the use of credit cards by victims, missing persons and evacuees, it is important to emphasize that Isracard, like all financial companies and credit card companies, monitors the issue from the first moment and works in full coordination with all the security agencies and civil organizations that accompany them with representatives of communities and private individuals in order to block cards if necessary.
The company has established dedicated teams on the subject and operates a dedicated call center for these inquiries. It should be emphasized that as of this moment, no official list of missing persons has been received by the State of Israel, and therefore we are relying only on reports from families, communities and authorized security officials. It should also be emphasized that in accordance with the Payment Services Law, for cards misused, the card will be credited."
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