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Netflix, Prime Video and Sky: This is how you can cancel your subscriptions

2020-05-14T14:07:55.944Z


If you have enough of streaming on the platforms Netflix, Prime Video and Sky, you can easily cancel your subscription. We explain how to do it.


If you have enough of streaming on the platforms Netflix, Prime Video and Sky, you can easily cancel your subscription. We explain how to do it.

  • Subscribers to streaming services such as Netflix , Sky and Prime Video can easily cancel their subscriptions.
  • Often only a few steps are necessary.
  • You can find out what you need to consider here.

Streaming service users are often concerned that the termination process is a complicated undertaking. In fact, in most cases you don't have to pay much attention.

In this article, we explain how to proceed with the popular platforms Netflix , Prime Video and Sky :

Netflix - How to cancel your subscription

Netflix * makes it relatively easy for users to cancel their subscription. All you have to do is click on "Account" , which you can find in the top right after opening the dropdown list. Then the button "Cancel membership" appears in the top left . If you activate this, you can initiate the termination process.

The streaming service indicates that this is the only way to close your account . For example, anyone who logs out or deletes the Netflix app has not yet automatically canceled the subscription.

It is always free to terminate your subscription . For the following month, Netflix will also not withdraw any more money from your account. For example, if you cancel in May 2020, you can still stream until the end of the month. For June 2020, on the other hand, you no longer pay anything. In the case of vouchers, however, the situation is different : If you have used a voucher recently, your account will only be closed as soon as the money on the gift card is used up . During this time, you will still have access to the Netflix offer.

If you opt for a trial month , you must cancel within that period to avoid your membership being automatically renewed . If this is the case, you will be debited after 30 days . In this case too, you can easily deactivate an extension in your account settings.

You can reactivate your Netflix subscription anytime after you cancel . The streaming service even stores data such as title history, recommendations, ratings and account details for 10 months so you can pick up where you left off.

Also read : Joyn, MagentaTV and Rakuten TV - This is what the streaming services have to offer.

Prime Video - How to cancel your subscription

Canceling the Prime Video subscription is also not a complex process. There is observed only one important thing : Who wants to terminate its membership, the options are free Amazon shipping the and  eBook lending also no longer available. 

How to proceed : If you are logged in to Amazon Prime, you will find the button " Cancel membership" on the left side . Once you click this, you will receive further instructions on how to proceed to complete the cancellation.

If you want to prevent the automatic extension of the trial month, proceed similarly. In this case you will find the "Do not renew" button in the same place . If you do not cancel in time during the free month, you will have to pay for a paid subscription .

Similar to Netflix, Prime Video * is usually available for a few days after the termination process has been completed. Your account will only be closed at the point at which Amazon would normally withdraw money from you .

Also interesting : How to cancel your Disney + subscription - one important thing must be taken into account.

Sky - This is how you have to proceed in the event of termination

The Sky * cancellation process may seem more complicated at first, but in reality the company offers several practical ways to end a subscription. However, a distinction must be made as to which offers you are using:

Cancel Sky Ticket : If you use Sky Ticket , the process is relatively straightforward. Weekly and day tickets , for example, expire automatically. In this case, you do not have to take action yourself. Monthly tickets, on the other hand, can be extended automatically. To prevent this, log into your account and click on "My tickets" . Under the list of your booked tickets you will find the button "Cancel Sky Ticket" . If you click on this, you can complete the cancellation.

Cancel other Sky offers : If you have booked special packages and have a Sky receiver in the house, you have to do it differently. Instead of canceling online with a button, you can reach Sky either by phone on 089 997 279 28, via chat or by post (address: Sky Deutschland, 22033 Hamburg). The exact notice period can be found in your contract, or you can find more information in your account under "My subscription" . As a rule, however, you should submit a cancellation at least two months before the end of the term. Once you do, you will continue to have access to Sky’s content until the end of your contract. Only then is the smart card deactivated.

Incidentally, you must send this back to Sky together with your receiver within two weeks of the end of the contract (address: Sky Deutschland, 22033 Hamburg). The mere return of the devices is also not considered a termination , since it must be submitted in advance by phone, chat or post.

As soon as the Sky contract expires, you will not be charged any new costs .

Find out more : Netflix, Prime Video and Sky - everything you need to know about the streaming services.

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Source: merkur

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