The parents want to give their son a new game console.
But the parcel carrier steals the present.
Amazon then takes action mercilessly.
The new
PlayStation 5
from Sony was released in November and is difficult to get.
There are more and more reports of stolen consoles or packages with incorrect content.
In England, an
Amazon messenger
tried to steal a PS5 and now has to live with the consequences.
Launton - After seven years,
Sony
has finally introduced the
new PlayStation 5
.
The fans were very happy.
Weeks before the release on November 19, 2020, customers could
pre-order
the new
console
from retailers such as
Saturn, Media Markt and Amazon
.
But the
PlayStation 5 (PS5)
is so popular that there were major
delivery delays
.
Many fans are still standing empty-handed and eagerly awaiting a new wave of console sales.
PlayStation 5 theft: Amazon messenger steals console
Waiting a while for the long-awaited game console may be bearable as long as it arrives.
Meanwhile, fans are reporting more and more frequently about
missing packages
or
wrong contents
in the box.
Now a family from England has caught their Amazon messenger in the act.
same boat - it was out for delivery.
What on my street, then outside my house.
And then delivered.
Except it wasn't.
Been told I have to wait 48 hours then either refund or new one.
But there isn't any stock ... so I guess I'm not getting the PS5 I ordered two months ago pic.twitter.com/goeeyLyyWG
- abe froman (@StephenDonophan) November 19, 2020
PS5: Amazon messenger brazenly steals the gift
As the portal
ingame.de
reported,
the
video of
a family
father
went viral
on
.
A few days ago Richard Walker posted a recording from his
surveillance camera
.
In the pictures you
can see
an
Amazon parcel
delivering the orders to the Walker family and their neighbors.
Richard Walker and his wife Jenni are eagerly awaiting the new PS5 as it
is supposed to be
a
present
for their son's 16th birthday.
However, the console never makes it to the family doorstep.
Instead of properly delivering the parcel to the family, the surveillance camera shows the Amazon messenger first taking the large box out of the delivery van and then simply reloading it a short time later.
It appears that the supplier scanned the package to complete the delivery in the system and recognized the contents.
He must have made up his mind to just keep the console.
+
PlayStation 5: everyone wants it.
There is also no shrinking from theft.
© Katie Collins / imago images / PA Images
Playstation 5: Amazon takes action mercilessly
Jenni Walker then contacted
Amazon customer service
, which turned out to be of little support.
Instead of a new console, she got an offer for a
refund
and a
voucher
for five pounds from the online retailer Amazon.
She
declined the
refund for the
PS5
.
Instead, her daughter drove to the nearest
Amazon delivery center
and complained directly to an employee.
With success: Amazon made short work of it and
fired the parcel carrier
.
An Amazon spokesman assured
the British tabloid
Oxford Mail
that the company had very
high standards
for its delivery service providers and how they would serve customers.
The delivery agent no longer works on behalf of Amazon.
Jenni Walker says she is
indescribably angry
about the whole thing
.
“I fully understand that this is a first world problem and considering that we are in a global pandemic, this is not the most important ordeal to face but that it happens on my son's birthday seems incredibly cruel to me ”, said the mother.
It remains to be seen whether the Walker family will be compensated by Amazon and the son will get a new PS5.
The family father's original Twitter video has since been deleted.
In addition to the standard PlayStation, there is also a cheaper, digital version * of the PlayStation 5. Is there another version of the popular console coming out soon?
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