The Ministry of Health announced tonight (Tuesday) that salmonella marks have also been discovered in the company's products, and not just in the raw materials as it became known yesterday.
The Ministry of Health stated: "Strauss informed the Ministry of Health that the laboratory's results on the finished products had reached them and turned out to be positive. It is clarified that all of these products are part of the initiated return already made by the manufacturer." On the next steps. "
Strauss CEO announces: Double compensation for customers due to salmonella affair // Photo: Strauss PR
Earlier tonight, Eyal Dror, CEO of Strauss Israel, now announced that consumers will receive double compensation for the chocolate products of Elite purchased. Dror said in a video released today: "In the last day we are in dialogue with you consumers and use to address all your concerns.
I am listening to you and aware of the mental anguish and I would like to update that alongside all the activities we have been doing in recent days in dealing with the incident, each and every customer who turns to us will receive double compensation, for Elite Chocolate products purchased.
"I am aware that waiting times at service centers are long and we are increasing them all the time. I promise we will get back to all applicants even if it takes several days. I would like to take this opportunity to update you that we are waiting for lab test results. Full towards you and even in moments like this, we take responsibility for it.
"On behalf of thousands of Strauss employees, I want to commit again that we are doing everything we can to fix the problem thoroughly and get our products back on the shelves. Thank you for your patience."
In order to receive the compensation from Strauss, you must update by digital means that the product is available, what the date and barcode are.
There is no need to physically return the product.
Consumers will then receive coupons for other products, as mentioned, at double the value.
Participated in the preparation of the article:
Assaf Golan
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