Drastic change at Amazon: what millions of customers can now expect
Created: 11/11/2022 2:44 p.m
By: Sophia Lother
The return period has now been extended for many products on Amazon.
(Iconic photo) © IMAGO/Michael Gstettenbauer
Before Christmas, the online giant Amazon is introducing a far-reaching innovation.
Some might be happy about that, but there's a catch.
Kassel – Many consumers browse for bargains on Amazon.
In November 2022 in particular, there are many shopping events coming up, such as Singles Day on November 11th, Black Friday on November 24th and just two days later Cyber Monday.
It's a good time to save money, especially in times of inflation and the energy crisis - isn't it?
For many consumers, however, there was a concrete obstacle in the way: the exchange period.
In fact, most products have to be returned within 30 days for Amazon to refund the money.
Too tight for a lot of Christmas shopping.
But that is exactly what is about to change.
Big change at Amazon before Black Friday and Co. – what customers can expect now
Amazon has now announced a change for the Christmas shopping season that will affect millions of customers.
And best of all: It applies immediately.
The return period has now been extended for many products.
Most items purchased between November 1st and December 31st can be returned until January 31st.
What is Amazon changing? | The return period |
|---|---|
How long is the update valid? | Certain products can be returned until January 31st. |
Amazon changes return conditions: what customers have to consider
In addition to the time limit, there is another catch.
The change in returns only applies to items sold by Amazon itself or by commercial marketplace sellers, reports the industry
journal textilwirtschaft.de
.
According to the portal, Amazon wants to create new buying impulses, because sales have recently increased less significantly than in the previous quarters.
(slo)