As of: January 26, 2024, 5:07 a.m
By: Karolin Schaefer
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Not everyone is aware of the customs of shopping in the supermarket.
In a Tiktok video, a Lidl employee clears up errors at the checkout.
Bremen – To avoid long waiting times in the supermarket or discount store, there are a few tricks at the checkout.
Above all, it can make everyday work easier for cashiers, according to a Tiktok video from “The Branch Manager”.
His educational videos about retail shopping receive millions of views.
So he recently revealed a secret vegetable code.
Lidl employee clears up customer errors at the checkout: What you should pay attention to
But now customer errors at the checkout are in the spotlight.
This time the Lidl store manager didn't dare to appear in front of the camera himself, but rather a colleague.
A common misunderstanding concerns the correct placement of bottles on the checkout conveyor.
They should by no means simply be placed on the checkout conveyor belt.
There is a risk that the bottles could easily fall down.
This not only costs time, but is dangerous, especially with glass bottles.
“It always amazes me that some people still don’t understand the bottles,” said one user under the video.
It is therefore advisable to place the bottles lengthwise and not crosswise on the belt.
Otherwise, they could simply roll backwards as soon as the checkout conveyor starts moving.
Lidl cashier warns of four customer mistakes: One of them even happens every day
Another aspect that often causes delays at the supermarket checkout is also highlighted in the Tiktok video.
It seems as if there are customers who do not unpack their purchases properly, but simply place the entire box of groceries on the checkout conveyor belt.
This even happens “every day,” replied the Lidl branch manager.
The product dividers are also important for a smooth checkout process.
They are often forgotten again and again.
A user working in retail expressed her displeasure about this: “People who don’t use separators.
I get really angry.
I do this 6-7 hours a day and can't always pay attention to where the purchase ends." In addition, it makes sense to position items with discount stickers in such a way that the checkout staff can recognize them directly, it says in the video.
This can save heated discussions later about the correct price.
The video largely received approval from the Tiktok community.
“That’s actually self-evident,” they say, for example.
However, there were also critical opinions.
“You mean in the 10 seconds you give the customer while you scan at the speed of light and run the tape while hanging up?” one user commented.
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How Lidl employees can make life easier for customers
There is now even a second part of the series on TikTok.
In it, the Lidl employee points out other customs at the checkout.
But this time from the customer's perspective.
Cashiers could make life easier for customers if, for example, the merchandise dividers were pushed back completely.
In most cases, simply being friendly together helps.
However, the discount giant recently made negative headlines.
A pensioner is supposed to pay a fine because he parked at Lidl for 39 minutes and didn't buy enough.
A Lidl customer also reacted angrily to a supposed offer.
The editor wrote this article and then used an AI language model for optimization at her own discretion. All information has been carefully checked. Find out more about our AI principles here.