Customer weighs rows of products - and not only Edeka expresses suspicion
Created: 2022-11-04 2:13 p.m
By: Miriam Haberhauer
An Edeka customer weighed several products after shopping and felt cheated.
It is possible that he himself was to blame for the results.
Munich – Customers are currently more annoyed by deceptive packaging on supermarket shelves.
In October, the Hamburg consumer advice center discovered packaging that contained 95 percent air.
An Edeka customer now said he had found a similar case.
Edeka customer weighs: 38 grams are missing
During his weekly shop, the man from Neustadt put a packet of butter in his shopping cart, among other things.
The product was sold for 2.29 euros for 250 grams. Back home, however, the man became suspicious and decided to weigh the butter.
The result: Instead of the specified 250 grams, the scales only showed 218 grams - a total of 38 grams less than promised.
The disappointed customer shared a photo as evidence on Facebook.
He admitted to the supermarket a tolerance of plus/minus nine grams in accordance with the finished packaging regulation, but the weight of the packaging paper also had to be deducted – so only 211 grams remained. "Edeka has to explain that to me, please," the man demanded in his post.
The entrepreneurs are also trying to cheat with Pringles, Haribo and Rama – the products now often have less content, at higher prices.
"Not calibrated?" - Weighing result raises questions
The butter was by no means an isolated case, said Neustadter: He shared two other pictures of different margarine brands, which apparently also weighed significantly less than stated on the pack.
But the series made some users suspicious.
"Could it be the scales?
Not calibrated?” asked a Facebook user.
If this should be broken or incorrectly adjusted, it would be no wonder that three products in a row weigh less than stated.
His advice to Edeka customers was therefore: “Take a measuring cup, place it empty on the scale and set it to 0, then fill in a liter of water.
If the display shows anything other than 1000 grams, I recommend a new scale.”
Edeka also reacted: "Thank you for your feedback", the company commented on the post.
However, the supermarket chain also had doubts about the results of the weighing campaign: "If the wrong weight is displayed for all products, it may be due to the scales." A job advertisement from an Edeka branch in North Rhine-Westphalia recently went viral: The Applicants should please “not be completely screwed up.”
