No more time to find an ear to confide in your fears.
The 3919, a hotline for victims of domestic, gender-based or sexual violence, is now reachable 24 hours a day, seven days a week.
The hourly extension started in June also concerns weekend nights from Monday, announces the Minister Delegate for Equality between Women and Men, Elisabeth Moreno.
# NeRienLissentPasser 📆Today, the 3919 is evolving ➡ the listening platform for victims of domestic, gender-based and sexual violence is now accessible:
âś… 24 hours a day
âś… 7 days a week
To find out more about 3919 ⤵
- Ministry in charge of equality (@egalite_gouv) August 30, 2021
The service, anonymous and free, was previously only available on Saturdays and Sundays from 9 a.m. to 6 p.m.
The extension of the hours is a "kept promise" which comes "to concretize one of the flagship measures of the Grenelle" against domestic violence, at the end of 2019, supports the ministry in a press release.
It was formalized on May 25 when the new multi-year objective agreement was signed between the State and the National Federation of Solidarity Women (FNSF), which has managed this line since its creation in 1992.
This extension notably allows better accessibility to women living in overseas territories, impacted by the jet lag with the metropolis.
Accessibility as a common thread, the platform is also able to receive, since June, calls from people who are deaf or have language disorders.
Ten listeners hired
To ensure the new schedules, a dozen additional listeners were "hired and trained to listen to victims of domestic violence," said the FNSF in June.
“Women will be able to call whenever they choose.
The first listening is essential and every moment must be seized to allow them to begin the course towards the exit of the violence ”, had underlined the association.
In 2020, the FNSF received nearly 165,000 calls, which is 70% more than in 2019. According to estimates, nearly 210,000 women suffer from domestic violence each year.
In 2020, 90 women were killed by their partner or ex-partner, according to the latest official figures.
